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Aircall

Call center software for customer-centric teams

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ServiceNow

Integrate the Aircall API with the ServiceNow API

Setup the Aircall API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Aircall and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Aircall with ServiceNow

Create Table Record with ServiceNow API on New Call Ended from Aircall API
Aircall + ServiceNow
 
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Create Table Record with ServiceNow API on New Note Added from Aircall API
Aircall + ServiceNow
 
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Create Table Record with ServiceNow API on New Number Created from Aircall API
Aircall + ServiceNow
 
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Create Table Record with ServiceNow API on New Tag Added from Aircall API
Aircall + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Call Ended from Aircall API
Aircall + ServiceNow
 
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Popular Aircall and ServiceNow Triggers

New Call Ended from the Aircall API

Emit new event when a call ends

 
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New Note Added from the Aircall API

Emit new event when a new note is added to a call

 
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New Number Created from the Aircall API

Emit new event when a number is created

 
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New Tag Added from the Aircall API

Emit new event when a tag is added to a call

 
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Popular Aircall and ServiceNow Actions

Create Contact with the Aircall API

Create a contact in Aircall. See the documentation

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Call with the Aircall API

Retrieves details about a call. See the docs here

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Overview of Aircall

The Aircall API allows you to harness telephony features within your applications, enabling you to manage calls, contacts, users, and more programmatically. With Pipedream's capability to leverage this API, you can automate call logging, synchronize contact information across platforms, dynamically route calls based on business logic, and generate analytics and reports.

Connect Aircall

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    aircall: {
      type: "app",
      app: "aircall",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.aircall.io/v1/integrations/me`,
      headers: {
        Authorization: `Bearer ${this.aircall.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})
Pipedream, Inc. — San Francisco, CA
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