Call center software for customer-centric teams
Create a new channel in Microsoft Teams. See the docs here
Get the list of shift instances for a team. See the documentation
The Aircall API allows you to harness telephony features within your applications, enabling you to manage calls, contacts, users, and more programmatically. With Pipedream's capability to leverage this API, you can automate call logging, synchronize contact information across platforms, dynamically route calls based on business logic, and generate analytics and reports.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
aircall: {
type: "app",
app: "aircall",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.aircall.io/v1/integrations/me`,
headers: {
Authorization: `Bearer ${this.aircall.$auth.oauth_access_token}`,
},
})
},
})
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})