# Aircall — Pipedream Connect

> Call center software for customer-centric teams

- API slug: `aircall` (use in MCP headers and tool keys)
- Auth: OAuth (Pipedream-managed)
- Categories: Communication
- Website: https://aircall.io/
- This page (HTML): https://pipedream.com/apps/aircall
- Tools: 7 actions · 5 triggers

## Connect via MCP (recommended)

- Endpoint: `https://remote.mcp.pipedream.net/v3`
- Headers: `Authorization: Bearer <token>` · `x-pd-project-id` · `x-pd-environment` · `x-pd-external-user-id` · `x-pd-app-slug: aircall`

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "aircall",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Create Contact:
const result = await mcp.callTool({
  name: "aircall-create-contact",
  arguments: {
    firstName: "First Name",
    lastName: "Last Name",
  },
})
```

Docs: [MCP guide](https://pipedream.com/docs/connect/mcp/developers.md)

## API proxy

For a Aircall endpoint with no pre-built tool, the proxy forwards your request with the connected user's credentials attached.

```bash
# The path segment is the target URL, URL-safe base64 encoded:
# https://api.aircall.io/v1/integrations/me

curl "https://api.pipedream.com/v1/connect/{project_id}/proxy/aHR0cHM6Ly9hcGkuYWlyY2FsbC5pby92MS9pbnRlZ3JhdGlvbnMvbWU?external_user_id={external_user_id}&account_id=apn_xxxxxxx" \
  -H "Authorization: Bearer {access_token}" \
  -H "x-pd-environment: production"
```

Docs: [API proxy guide](https://pipedream.com/docs/connect/api-proxy.md)

## SDK

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "aircall-create-contact",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    aircall: { authProvisionId: "apn_xxxxxxx" },
    firstName: "First Name",
    lastName: "Last Name",
  },
})
```

Docs: [Managed auth guide](https://pipedream.com/docs/connect/managed-auth/quickstart.md) · [Tools guide](https://pipedream.com/docs/connect/components.md)

## Actions (7)

### `aircall-create-contact` — Create Contact (Write)

Create a contact in Aircall. See the documentation

Full schema: https://pipedream.com/apps/aircall/actions/create-contact.md

### `aircall-get-call` — Get Call (Read-only)

Retrieves details about a call. See the docs here

Full schema: https://pipedream.com/apps/aircall/actions/get-call.md

### `aircall-list-call-options` — List Call Options (Read-only)

Retrieves available options for the Call field.

Full schema: https://pipedream.com/apps/aircall/actions/list-call-options.md

### `aircall-list-calls` — List Calls (Read-only)

List calls. See the documentation

Full schema: https://pipedream.com/apps/aircall/actions/list-calls.md

### `aircall-list-contacts` — List Contacts (Read-only)

List contacts. See the documentation

Full schema: https://pipedream.com/apps/aircall/actions/list-contacts.md

### `aircall-retrieve-transcription` — Retrieve Transcription (Read-only)

Retrieves AI-generated transcription for a specific Aircall call. Requires the AI Assist add-on to be enabled on your Aircall account. See the docs here

Full schema: https://pipedream.com/apps/aircall/actions/retrieve-transcription.md

### `aircall-update-contact` — Update Contact (Write)

Update a contact in Aircall. See the documentation

Full schema: https://pipedream.com/apps/aircall/actions/update-contact.md

## Triggers (5)

### `aircall-new-call-ended` — New Call Ended (Instant)

Emit new event when a call ends

Full schema: https://pipedream.com/apps/aircall/triggers/new-call-ended.md

### `aircall-new-note-added` — New Note Added (Instant)

Emit new event when a new note is added to a call

Full schema: https://pipedream.com/apps/aircall/triggers/new-note-added.md

### `aircall-new-number-created` — New Number Created (Instant)

Emit new event when a number is created

Full schema: https://pipedream.com/apps/aircall/triggers/new-number-created.md

### `aircall-new-sms` — New SMS (Instant)

Emit new event when a new SMS is received.

Full schema: https://pipedream.com/apps/aircall/triggers/new-sms.md

### `aircall-new-tag-added` — New Tag Added (Instant)

Emit new event when a tag is added to a call

Full schema: https://pipedream.com/apps/aircall/triggers/new-tag-added.md

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- All apps: https://pipedream.com/apps — index: https://pipedream.com/llms.txt
- Pipedream docs for agents: https://pipedream.com/docs/llms.txt