Dialer Software
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Adversus is a powerful dialer and CRM platform tailored to streamline outbound call center operations and enhance sales processes. Leveraging the Adversus API with Pipedream opens up immense possibilities for automating call workflows, syncing lead data, and crafting custom triggers based on call outcomes or performance metrics. By creating serverless workflows on Pipedream, you can connect Adversus to a myriad of other apps and services to optimize lead management, automate repetitive tasks, and gain real-time insights into your sales funnel.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
adversus: {
type: "app",
app: "adversus",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.adversus.dk/v1/organization`,
auth: {
username: `${this.adversus.$auth.email}`,
password: `${this.adversus.$auth.password}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})