Create business-critical documents like invoices, contracts, sales proposals, and work orders automatically.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
import fs from "fs";
import axios from "axios";
import {
ServicePrincipalCredentials,
PDFServices,
MimeType,
DocumentMergeParams,
OutputFormat,
DocumentMergeJob,
DocumentMergeResult
} from "@adobe/pdfservices-node-sdk";
export default defineComponent({
props: {
adobe_document_generation_api: {
type: "app",
app: "adobe_document_generation_api",
}
},
async run({steps, $}) {
// Configuration constants
const PDF_SERVICES_CLIENT_ID = this.adobe_document_generation_api.$auth.client_id;
const PDF_SERVICES_CLIENT_SECRET = this.adobe_document_generation_api.$auth.client_secret;
try {
// Initial setup, create credentials instance
const credentials = new ServicePrincipalCredentials({
clientId: PDF_SERVICES_CLIENT_ID,
clientSecret: PDF_SERVICES_CLIENT_SECRET
});
// Creates a PDF Services instance
const pdfServices = new PDFServices({ credentials });
// Creates an asset(s) from source file(s) and upload
const response = await axios.get("https://developer.adobe.com/document-services/docs/receiptTemplate.docx", { responseType: 'stream' });
const readStream = response.data;
const inputAsset = await pdfServices.upload({
readStream,
mimeType: MimeType.DOCX
});
// Setup input data for the document merge process
const jsonDataForMerge = {
"author": "Gary Lee",
"Company": {
"Name": "Projected",
"Address": "19718 Mandrake Way",
"PhoneNumber": "+1-100000098"
},
"Invoice": {
"Date": "January 15, 2021",
"Number": 123,
"Items": [
{
"item": "Gloves",
"description": "Microwave gloves",
"UnitPrice": 5,
"Quantity": 2,
"Total": 10
},
{
"item": "Bowls",
"description": "Microwave bowls",
"UnitPrice": 10,
"Quantity": 2,
"Total": 20
}
]
},
"Customer": {
"Name": "Collins Candy",
"Address": "315 Dunning Way",
"PhoneNumber": "+1-200000046",
"Email": "cc@abcdef.co.dw"
},
"Tax": 5,
"Shipping": 5,
"clause": {
"overseas": "The shipment might take 5-10 more than informed."
},
"paymentMethod": "Cash"
};
// Create parameters for the job
const params = new DocumentMergeParams({
jsonDataForMerge,
outputFormat: OutputFormat.PDF
});
// Creates a new job instance
const job = new DocumentMergeJob({ inputAsset, params });
// Submit the job and get the job result
const pollingURL = await pdfServices.submit({ job });
const pdfServicesResponse = await pdfServices.getJobResult({
pollingURL,
resultType: DocumentMergeResult
});
// Get content from the resulting asset(s)
const resultAsset = pdfServicesResponse.result.asset;
const streamAsset = await pdfServices.getContent({ asset: resultAsset });
// Creates a write stream and copy stream asset's content to it
const outputFilePath = "/tmp/generatePDFOutput.pdf";
console.log(`Saving asset at ${outputFilePath}`);
return new Promise((resolve, reject) => {
const writeStream = fs.createWriteStream(outputFilePath);
streamAsset.readStream.pipe(writeStream);
writeStream.on('finish', () => resolve(outputFilePath));
writeStream.on('error', reject);
});
} catch(err) {
console.error('Error generating PDF:', err);
throw err;
}
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})