Active Trail

ActiveTrail is the world's friendliest email marketing platform, newsletter software and marketing automation software.

Integrate the Active Trail API with the Zendesk API

Setup the Active Trail API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Active Trail and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Active Trail

ActiveTrail’s API allows for the automation of email marketing campaigns, contact management, and event-triggered communications. By integrating ActiveTrail with Pipedream, you can create workflows that react to specific triggers, such as new subscriber sign-ups, and perform actions like updating contact lists or sending personalized emails. This level of automation can save time, improve customer engagement, and ensure timely communications.

Connect Active Trail

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    active_trail: {
      type: "app",
      app: "active_trail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://webapi.mymarketing.co.il/api/account/balance`,
      headers: {
        "Authorization": `${this.active_trail.$auth.access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})