Act! 365
Act! 365 puts essential sales and marketing tools in your hands to close more deals, find new leads, and grow your business. The perfect Microsoft® Office 365 companion, stay productive from your inbox, the app—or wherever work takes you.
Integrate the Act! 365 API with the Zendesk API
Setup the Act! 365 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Act! 365 and Zendesk remarkably fast. Free for developers.
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Popular Act! 365 and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Act! 365#
The Act! 365 API is a potent tool for managing customer relationships by interacting programmatically with the Act! 365 CRM platform. With Pipedream, you can harness this API to automate interactions with customer data, streamline sales processes, and enhance customer engagement through personalized communications. The API allows you to create, retrieve, update, and delete records such as contacts, companies, opportunities, and activities, paving the way for a vast array of automated workflows that connect Act! 365 with other apps and services to fuel business growth, save time, and reduce manual toil.
Connect Act! 365#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
act_365: {
type: "app",
app: "act_365",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.act365.com/act/api/contacts`,
auth: {
username: `${this.act_365.$auth.api_key}`,
password: `${this.act_365.$auth.developer_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies