Integrate the Act! 365 API with the ServiceNow API

Setup the Act! 365 API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Act! 365 and ServiceNow remarkably fast. Free for developers.

Popular Act! 365 and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Act! 365#

The Act! 365 API is a potent tool for managing customer relationships by interacting programmatically with the Act! 365 CRM platform. With Pipedream, you can harness this API to automate interactions with customer data, streamline sales processes, and enhance customer engagement through personalized communications. The API allows you to create, retrieve, update, and delete records such as contacts, companies, opportunities, and activities, paving the way for a vast array of automated workflows that connect Act! 365 with other apps and services to fuel business growth, save time, and reduce manual toil.

Connect Act! 365#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    act_365: {
      type: "app",
      app: "act_365",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.act365.com/act/api/contacts`,
      auth: {
        username: `${this.act_365.$auth.api_key}`,
        password: `${this.act_365.$auth.developer_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})