Unified customer service platform
Emit new event when a new message is posted in a channel
Emit new event when a new message is received in a chat
Emit new event when a new team is joined by the authenticated user
Create a new channel in Microsoft Teams. See the docs here
Get the list of shift instances for a team. See the documentation
Send a message to a team's channel. See the docs here
The Acquire API integrates customer support tools into your apps, enabling live chat, voice and video calls, co-browsing, and AI chatbots. With Pipedream, you can automate customer interaction workflows, sync support tickets with other platforms, or trigger actions based on customer behavior. Pipedream's serverless platform allows you to connect Acquire with hundreds of other apps for seamless automation, all with minimal coding.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
acquire: {
type: "app",
app: "acquire",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.acquire.$auth.account_id}.acquire.io/api/v1/account/department`,
headers: {
Authorization: `Bearer ${this.acquire.$auth.api_key}`,
},
})
},
})
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})