8x8 Connect

8x8 Connect is your intuitive all-in-one omnichannel communications management platform. Send millions of messages, get insights, and optimize effortlessly.

Integrate the 8x8 Connect API with the Zendesk API

Setup the 8x8 Connect API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate 8x8 Connect and Zendesk remarkably fast. Free for developers.

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Get Log Result with 8x8 Connect API on New Ticket (Instant) from Zendesk API
Zendesk + 8x8 Connect
 
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Get Log Result with 8x8 Connect API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + 8x8 Connect
 
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Get Log Result with 8x8 Connect API on Ticket Closed (Instant) from Zendesk API
Zendesk + 8x8 Connect
 
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Get Log Result with 8x8 Connect API on Ticket Pending (Instant) from Zendesk API
Zendesk + 8x8 Connect
 
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Get Log Result with 8x8 Connect API on Ticket Solved (Instant) from Zendesk API
Zendesk + 8x8 Connect
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Get Log Result with the 8x8 Connect API

Check the status of an SMS Logs export job and to get a download link if its generation has succeeded. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Request Log with the 8x8 Connect API

Request an SMS log file. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send SMS with the 8x8 Connect API

Send a SMS to the specified destination. See the documentation

 
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Connect 8x8 Connect

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    _8x8_connect: {
      type: "app",
      app: "_8x8_connect",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this._8x8_connect.$auth.base_url}/api/v1/accounts/${this._8x8_connect.$auth.account_id}/balance`,
      headers: {
        Authorization: `Bearer ${this._8x8_connect.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo