Hootsuite
Social media management platform.
Integrate the Hootsuite API with the Zendesk API
Setup the Hootsuite API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Hootsuite and Zendesk remarkably fast. Free for developers.
Popular Hootsuite and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Hootsuite#
The Hootsuite API offers a variety of endpoints to automate social media management tasks such as scheduling posts, managing social content, and analyzing social media performance. By leveraging Pipedream, you can create serverless workflows to interact with the Hootsuite API; you can schedule posts at optimal times, aggregate metrics for reporting, or even respond to social media activity in real-time. Pipedream's platform allows the seamless integration of the Hootsuite API with hundreds of other apps to streamline social media workflows, monitor brand presence, and engage with audiences effectively.
Connect Hootsuite#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
hootsuite: {
type: "app",
app: "hootsuite",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://platform.hootsuite.com/v1/me`,
headers: {
Authorization: `Bearer ${this.hootsuite.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})