Integrate the Chatforma API with the ServiceNow API

Setup the Chatforma API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Chatforma and ServiceNow remarkably fast. Free for developers.

Popular Chatforma and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Chatforma#

Chatforma is an API that opens up a world of possibilities in chatbot creation and management, allowing businesses to automate interactions with customers across various platforms. With Chatforma, you can design, deploy, and track chatbots that handle customer service, feedback collection, and more, streamlining your communication processes and providing valuable analytical insights. Leveraging Pipedream’s integration capabilities, you can efficiently tie Chatforma into a multitude of systems and services, creating custom workflows that enhance your chatbot's utility and extend its reach.

Connect Chatforma#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatforma: {
      type: "app",
      app: "chatforma",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.pro.chatforma.com/public/v1/auth-test`,
      params: {
        api_key: `${this.chatforma.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})