Multilingual Customer Service, powered by Generative AI
Send a message to a specific Algomo chatbot and get the response. See the documentation
Retrieves the record identified by the specified sys_id from the specified table.
Updates the specified record with the name-value pairs included in the request body.
The Algomo API empowers developers to integrate multilingual customer support automation into their services. It offers the ability to understand and respond to customer queries in various languages, making it a powerful tool for global customer engagement. Within Pipedream, you can harness this API to automate customer interactions, analyze sentiment and feedback, and streamline support workflows, among other possibilities, without managing infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
algomo: {
type: "app",
app: "algomo",
}
},
async run({steps, $}) {
const data = {
"botId": `${this.algomo.$auth.chatbot_id}`,
"messageText": `Can you tell me about this page?`,
}
return await axios($, {
method: "post",
url: `https://app.algomo.com/api/v2/external/api-access/get-bot-response`,
headers: {
Authorization: `Bearer ${this.algomo.$auth.api_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
data,
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})