WeSupply

Post-Purchase CX Automation Platform built for Retail. WeSupply helps retailers reduce their customer support tickets with Pre-purchase delivery prediction, automated shipping tracking, proactive notifications and self-service returns.

Integrate the WeSupply API with the ServiceNow API

Setup the WeSupply API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate WeSupply and ServiceNow remarkably fast. Free for developers.

Import Order with the WeSupply API

Orders can be pushed into the WeSupply platform via a JSON containing the order data. See the docs here

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

 
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Overview of WeSupply

The WeSupply API serves as a bridge connecting your ecommerce platforms to WeSupply's order tracking and logistics features. By utilizing the API within Pipedream, you unlock the potential to automate order updates, streamline returns, and enhance customer service interactions. Pipedream's serverless platform allows you to create workflows that trigger based on certain events, process data, and connect to countless other APIs and services—essentially turning your WeSupply data into actionable insights and automated tasks without the need for a dedicated backend infrastructure.

Connect WeSupply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    wesupply: {
      type: "app",
      app: "wesupply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.wesupply.$auth.client_name}.labs.wesupply.xyz/api/orders/lookup`,
      headers: {
        Authorization: `Bearer ${this.wesupply.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})