sendSMS
Chat & SMS Marketing + Mobile Advertising.
Integrate the sendSMS API with the Zendesk API
Setup the sendSMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate sendSMS and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect sendSMS with Zendesk#
Popular sendSMS and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular sendSMS and Zendesk Actions#
Add a new contact into a specified group in SendSMS. See the documentation
Checks if a specific phone number is in the blocklist. See the documentation
This action sends an SMS message using the SendSMS.ro API. See the documentation
Overview of sendSMS#
The sendSMS API provides a straightforward way to integrate SMS capabilities into automation workflows on Pipedream. This API allows you to send text messages directly to users' phones, which can be pivotal for timely alerts, critical notifications, or personalized marketing messages. With Pipedream's serverless platform, you can trigger these SMS communications based on a wide variety of events, such as new e-commerce orders, support ticket updates, or even changes in third-party APIs.
Connect sendSMS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendsms: {
type: "app",
app: "sendsms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendsms.ro/json?action=user_get_info`,
params: {
username: `${this.sendsms.$auth.username}`,
password: `${this.sendsms.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})