Plain
Customer support for modern tools. Fast, flexible and extendable.
Integrate the Plain API with the Formatting API
Setup the Plain API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Plain and Formatting remarkably fast. Free for developers.
Popular Ways to Connect Plain with Formatting#
[Data] Convert JSON to String with Formatting API on Customer Created from Plain API
Plain + Formatting
[Data] Convert JSON to String with Formatting API on Customer Deleted from Plain API
Plain + Formatting
[Data] Convert JSON to String with Formatting API on Customer Updated from Plain API
Plain + Formatting
Overview of Plain#
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
Connect Plain#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Connect Formatting#
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export default defineComponent({
async run({ steps, $ }) {
const text = ' Hello world! ';
return text.trim()
},
})