Integrate the Accelo API with the Zendesk API

Setup the Accelo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Accelo and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Accelo with Zendesk#

Create Contact with Accelo API on New Ticket (Instant) from Zendesk API

Zendesk + Accelo

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Create Contact with Accelo API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Accelo

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Create Contact with Accelo API on Ticket Closed (Instant) from Zendesk API

Zendesk + Accelo

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Create Contact with Accelo API on Ticket Pended (Instant) from Zendesk API

Zendesk + Accelo

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Create Contact with Accelo API on Ticket Solved (Instant) from Zendesk API

Zendesk + Accelo

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Popular Accelo and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Request Created (Instant) from the Accelo API

Emit new event on each new request created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Task Assigned (Instant) from the Accelo API

Emit new event on each new task assigned.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Accelo and Zendesk Actions#

Create Contact with the Accelo API

Creates a contact. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Prospect with the Accelo API

Creates a prospect. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Request with the Accelo API

Creates a request. See docs here

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Overview of Accelo#

Accelo's API provides a gateway to streamline professional service operations, offering endpoints that manage projects, tickets, sales, and more. With Pipedream, you can harness this API to automate routine tasks, sync data across platforms, and trigger custom workflows. Accelo's API lets you manipulate client data, automate service processes, and integrate with other tools for a seamless business ecosystem.

Connect Accelo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    accelo: {
      type: "app",
      app: "accelo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.accelo.$auth.hostname}.api.accelo.com/api/v0/user`,
      headers: {
        Authorization: `Bearer ${this.accelo.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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