ConvertAPI

ConvertAPI is a high-performance online files conversion and manipulation service for developers. It can be integrated into any application or platform in just a few minutes, scales up to handle any amount of traffic, uses little resources and supports 200+ conversion actions.

Integrate the ConvertAPI API with the Zendesk API

Setup the ConvertAPI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ConvertAPI and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of ConvertAPI

ConvertAPI is a powerhouse for online file conversion, enabling you to transform files from one format to another effortlessly. It supports a plethora of file types, from common ones like PDFs and DOCs to more obscure formats. With ConvertAPI on Pipedream, you can automate file conversion tasks, seamlessly integrating them into workflows that trigger on events from other apps or schedules. Imagine converting incoming email attachments, processing uploaded documents, or archiving files in a different format—all happening automatically, in the background.

Connect ConvertAPI

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    convertapi: {
      type: "app",
      app: "convertapi",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://v2.convertapi.com/user`,
      params: {
        Secret: `${this.convertapi.$auth.api_secret}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})