Integrate the Connectwise PSA API with the ServiceNow API

Setup the Connectwise PSA API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Connectwise PSA and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Connectwise PSA with ServiceNow#

Create Table Record with ServiceNow API on New Contact Created from Connectwise PSA API

Connectwise PSA + ServiceNow

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Create Table Record with ServiceNow API on New Project Created from Connectwise PSA API

Connectwise PSA + ServiceNow

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Create Table Record with ServiceNow API on New Ticket Created from Connectwise PSA API

Connectwise PSA + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Contact Created from Connectwise PSA API

Connectwise PSA + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Project Created from Connectwise PSA API

Connectwise PSA + ServiceNow

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Popular Connectwise PSA and ServiceNow Triggers#

New Contact Created from the Connectwise PSA API

Emit new event when a new contact is created in Connectwise.

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New Project Created from the Connectwise PSA API

Emit new event when a new project is created in Connectwise.

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New Ticket Created from the Connectwise PSA API

Emit new event when a new ticket is created in Connectwise.

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Popular Connectwise PSA and ServiceNow Actions#

Create Company with the Connectwise PSA API

Creates a new company in Connectwise. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Contact with the Connectwise PSA API

Creates a new contact in Connectwise. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create Ticket with the Connectwise PSA API

Creates a new ticket in Connectwise. See the documentation

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Overview of Connectwise PSA#

ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.

Connect Connectwise PSA#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    connectwise_psa: {
      type: "app",
      app: "connectwise_psa",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.connectwise_psa.$auth.environment}/v4_6_release/apis/3.0/service/boards`,
      headers: {
        "clientId": `${this.connectwise_psa.$auth.client_id}`,
      },
      auth: {
        username: `${this.connectwise_psa.$auth.company_id}+${this.connectwise_psa.$auth.public_key}`,
        password: `${this.connectwise_psa.$auth.private_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})